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The CRPO path, by Canada Therapy & Wellness

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Boundaries and dual relationships, on one page

What CRPO's standards require, crossing or violation, the common grey areas, a decision path and a worked example.

Study aid, not legal advice.Last verified against the official sources linked below on .

What the standards require

  • Avoid dual relationships with current clients, except in extenuating circumstances such as a small community (1.7.1), and with former clients (1.7.2).
  • Apply and document ethical and clinical judgement before any dual relationship (1.7.3); keep boundaries online and in person (1.7.4).
  • Conflicts of interest: assess them throughout; disclose and manage them, or refer (1.6).
  • No abuse of any kind, and no undue influence over clients' decisions, wills or powers of attorney (1.8).
  • Sexual abuse: zero tolerance. A person remains a client for five years after the relationship ends (O. Reg. 202/25, s. 1), and later too while a power imbalance remains (1.8).

Crossing or violation (1.8)

  • A crossing departs from the strictest professional role; it can help, harm or be neutral.
  • Helpful: clinically indicated, suited to the modality, with informed consent and safeguards, such as a home session for a client with severe agoraphobia.
  • A violation is a crossing that puts the client at risk of harm, typically in an exploitative dual relationship.
  • Document every crossing: its context, justification and safeguards.

Common grey areas

SituationWhat CRPO says
GiftsCan lead to a dual relationship (1.7); never to keep a third-party-paid client coming (1.6).
Self-disclosureAvoid it when it is not therapeutic (1.7).
Social mediaPersonal profiles private; liking, friending or following can be a crossing (1.7).
Meeting in the communityDiscuss it at consent and agree what to do when you meet (1.7).
BarteringAvoid it: dual relationship and conflict risks (6.1.6).
TouchExpress consent every time (3.2.7); the same touch can help or harm (1.8).
Former clientsWeigh harm, power, the therapy, time passed, vulnerability, a likely return (1.7).

A decision path

  1. Name the second role or the crossing, and whose need it serves.
  2. Check the standard: a current or former client, a small community, a conflict of interest.
  3. Weigh harm and power: vulnerability, the therapy, the time since it ended.
  4. Avoid it if you can; if you cannot, discuss it with the client and agree safeguards.
  5. Unsure? Ask a clinical supervisor, peers, legal counsel or CRPO.
  6. Document the judgement and the safeguards before you act, and revisit them.

Worked example: the realtor

  • Maya, an RP, ended eight months of therapy with Theo a year ago. Theo, now a realtor, offers to sell her condo at a reduced commission.
  • The role: a financial relationship with a former client; a realtor is CRPO's own example of a separate professional role.
  • Weigh: a long, intense therapy; a recent ending; a discount that ties the relationship to a favour; Theo may want to return to therapy.
  • Path: decline warmly, take no discount, and keep the door to future therapy open (1.7.2).
  • Document: the offer, the factors weighed and the answer given (1.7.3).

Ask whose need it serves, whether you could write it in the record, and whether it could be undone.