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IC3 GS6 study sheet · Level 1 · Domain 6

Collaboration

IC3 Digital Literacy Certification, Global Standard 6 (GS6)

2 objectives · Certiport IC3 Digital Literacy GS6

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Digital collaboration means working together on shared tasks using online tools, whether in the same room or across time zones. This guide covers why it helps, the difference between real-time and delayed communication, and how to review work and give feedback.

Every objective and its key skills

  1. 6.1 Identify digital collaboration concepts

    Several people can work on the same file at once in tools such as Google Docs, Microsoft 365 or Notion, so there is one current version instead of many emailed copies.

    Synchronous communication happens in real time, with everyone present at once: video calls, phone calls, live chat, in-person meetings.

  2. 6.2 Identify digital etiquette standards for collaborative processes

    Write clearly and politely; use a greeting and the person's name in more formal messages.

    Join video meetings on time, and test your camera, microphone and connection beforehand.

Common pitfalls

  • Mixing up synchronous (same time) and asynchronous (different times); email is asynchronous, a video call is synchronous.
  • Sharing the whole screen and revealing private messages or notifications.

ExamDragon, examdragon.com/ic3. Independent exam preparation, not affiliated with or endorsed by Certiport or Pearson VUE; written in our own words from Certiport's IC3 Digital Literacy GS6 objectives.